Terms of Service
Effective: May 11, 2026  ·  Last Updated: May 11, 2026  ·  Version: 2.0
Contents

01.Acceptance of Terms

By adding SX2 Nexus to your Discord server, using any of its commands, or accessing the dashboard at sx2nexus.com, you agree to be bound by these Terms of Service ("Terms") and our Privacy Policy.

If you do not agree to these Terms, you must remove the bot from your server and stop using the service.

These Terms constitute a legally binding agreement between you and Sam Develops ("we", "us", "our"), the operator of SX2 Nexus.

02.Description of Service

SX2 Nexus is a multi-purpose Discord bot providing moderation tools, welcome and verification systems, role menus, polls, giveaways, Twitch and YouTube notifications, custom commands, and a companion web dashboard for server configuration.

The service is provided through two components:

  • Discord bot — operates within Discord servers via the Discord API
  • Web dashboard — accessible at sx2nexus.com via Discord OAuth2 login

Certain features are restricted to servers with an active premium subscription (see Section 5).

03.Eligibility

You must be at least 13 years old — or the minimum age for digital consent in your jurisdiction — to use SX2 Nexus. By using the service, you represent that you meet this requirement.

You must also comply with Discord's Terms of Service. Use of SX2 Nexus does not exempt you from Discord's rules.

Server administrators who add the bot to a guild are responsible for ensuring its use within that server complies with these Terms.

04.Acceptable Use

You agree not to use SX2 Nexus to:

  • Harass, threaten, abuse, or discriminate against individuals or groups based on any protected characteristic
  • Distribute spam, unsolicited advertisements, malicious links, or NSFW content
  • Violate Discord's Terms of Service or Community Guidelines
  • Attempt to exploit, reverse-engineer, probe, or breach the security of the bot or dashboard
  • Interfere with the service's operation for other users
  • Use automated scripts, bots, or scrapers to interact with the service in ways not intended
  • Impersonate SX2 Nexus, its operator, or another user in any communications
  • Use the service to facilitate any illegal activity

We reserve the right to determine, at our sole discretion, what constitutes a violation of these rules and to act accordingly.

05.Premium Subscriptions

SX2 Nexus offers a premium tier that unlocks additional features including extended Twitch/YouTube notifications and increased custom command limits.

  • Billing: Premium is purchased as a monthly recurring subscription via Patreon. All billing, invoicing, and payment processing is handled by Patreon.
  • Activation: Premium is activated per Discord guild. After payment is confirmed via Patreon's webhook, the activating admin links the subscription to their server.
  • Cancellation: Cancel at any time through Patreon. Your premium features remain active until the end of the current billing period.
  • Expiry: When premium expires, premium-gated features are disabled. Your data and configuration are not deleted.
  • Changes: We reserve the right to modify, add, or remove premium features with 30 days notice via the Discord support server.
  • No SLA: Premium does not include a guaranteed uptime service level agreement.
Patreon handles all payments. SX2 Nexus never stores or processes payment card details. Your Patreon billing relationship is governed by Patreon's Terms of Use.

06.Refund Policy

  • First payment: Full refund available within 7 days of your first premium activation, no questions asked.
  • Subsequent payments: Refunds are not issued for completed billing periods.
  • Revocation for violations: If premium access is revoked due to a Terms violation, no refund is issued for any portion of the current period.

To request a refund, email developssam@gmail.com within the applicable window. We will process eligible refunds within 7 business days.

Note: Patreon charges are processed by Patreon. For disputes about charges on your Patreon billing, contact Patreon support directly.

07.Service Availability

SX2 Nexus is provided "as available" with no guaranteed uptime. The service may be interrupted for maintenance, updates, infrastructure issues, or circumstances beyond our control.

Where practical, planned maintenance will be announced in the Discord support server in advance. We are not liable for any losses or disruption caused by service interruptions.

08.Intellectual Property

The SX2 Nexus bot, its name, logo, dashboard, and underlying code are owned by or licensed to Sam Develops. All rights are reserved.

Content you configure within the service (custom commands, welcome messages, role menu text) remains yours. By inputting that content, you grant us a limited, non-exclusive licence to store and display it for the sole purpose of providing the service.

You may not copy, redistribute, or commercially exploit any part of SX2 Nexus without our prior written consent.

09.Termination

By you: You may stop using the service at any time by removing the bot from your server. Contact us to request deletion of your server's data.

By us: We may suspend or permanently remove bot access from any guild or user at our sole discretion, without notice, for violations of these Terms, abuse of the service, or any conduct we deem harmful.

  • Premium may be revoked without refund for Terms violations.
  • We may blacklist guilds or users from using the service.
  • Upon termination, data is deleted per the schedule in our Privacy Policy.

10.Disclaimers

The service is provided "as is" and "as available" without any warranty, express or implied, including but not limited to warranties of merchantability, fitness for a particular purpose, or non-infringement.

  • We do not warrant that the service will be error-free, uninterrupted, or free of harmful components.
  • We are not responsible for the accuracy of moderation decisions made by server administrators using the bot's tools.
  • We are not responsible for content configured by server administrators (custom commands, welcome messages, etc.).
  • Integrations with third-party services (Twitch, YouTube, Patreon, Discord) are subject to those services' availability and terms.

11.Limitation of Liability

To the maximum extent permitted by applicable law, our total liability to you for any claim arising from or relating to the service is limited to:

  • Free-tier users: zero (£0 / $0)
  • Premium users: the total amount you paid for the service in the 12 months preceding the claim

We are not liable — under any legal theory — for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, data, goodwill, or business interruption, even if advised of the possibility of such damages.

Nothing in these Terms limits or excludes liability for death or personal injury caused by negligence, fraud, or any other liability that cannot be excluded by applicable law.

12.Governing Law & Disputes

These Terms are governed by the laws of Scotland. Any dispute arising from or relating to these Terms or the service will be subject to the exclusive jurisdiction of the courts of Scotland.

If any provision of these Terms is found to be unenforceable, the remaining provisions will continue in full force and effect.

13.Changes to Terms

We may update these Terms from time to time. When we do, we will update the "Last Updated" date at the top of this page.

For material changes, we will post an announcement in the Discord support server at least 30 days before the change takes effect. Continued use of the service after the new effective date constitutes acceptance of the updated Terms.

14.Contact

For questions about these Terms or to exercise any rights:

Operator: Team Sam Develops, operating SX2 Nexus from Scotland.